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Negotiation Skills

Did you know that negotiation skills can impact up to 60% of business outcomes? Whether you’re closing a deal, securing resources, or resolving conflicts, the ability to negotiate effectively is a game-changer. Strong negotiation skills don’t just help you win—they help you create win-win solutions that foster long-term success.
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Course Overview

Did you know that negotiation skills can impact up to 60% of business outcomes? Whether you’re closing a deal, securing resources, or resolving conflicts, the ability to negotiate effectively is a game-changer. Strong negotiation skills don’t just help you win—they help you create win-win solutions that foster long-term success.
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Build the skills necessary for successful negotiation Identify key negotiation concepts and strategies Learn the key elements in preparing for negotiation to help ensure success Develop a BATNA (Best Alternative to a Negotiated Agreement) before starting negotiation Analyze what we bring to the negotiation table that could get in the way of successful negotiation Prepare options to get to a shared agreement Plan for and practice negotiating in a safe environment

There are no formal prerequisites for this course. It is designed for individuals seeking to enhance their negotiation skills, regardless of prior experience.

Negotiation Overview

  • Definition and strategies of negotiation

  • Three approaches to negotiation

  • The negotiation process

Preparing Your Negotiation Mindset

  • Mental models and personal values

  • Forms of power and managing emotions

  • Identifying personal triggers and cooling down techniques

Prepare for Negotiation

  • Determining if negotiation is the best path

  • Setting negotiation goals and collecting relevant information

  • Identifying your BATNA and interests

  • Building an effective environment and preparing opening statements

Negotiation Process for Success

  • Setting the time and place

  • Avoiding negative environments

  • Establishing common ground and building momentum

  • Creating a negotiation framework and maintaining a positive approach

  • Working through the five steps of negotiation

Best Practices

  • Starting off on the right foot

  • Deciding what to share and what to keep private

  • Knowing what to expect

  • Utilizing top negotiation techniques

  • Managing impasses effectively

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