MS-720T00: Microsoft Teams Voice Engineer

In this course, you will learn how to plan, design, configure, maintain, and troubleshoot an integrated communications solution at an organization using Microsoft Teams. The course will cover Teams Phone with Calling Plans, Direct Routing, and Operator Connect, in addition to Teams devices, audio/video conferencing, and voice migration. Students will learn troubleshooting methodologies and how to resolve common telephony and voice problems.

Course Details

Price:

Days:

Location:

Virtual

Course Overview

Plan and Configure Microsoft Teams Phone Plan and optimize network performance for Teams Phone Configure and deploy Direct Routing Configure, deploy, and manage Teams devices Monitor and Troubleshoot Teams Phone

Before attending this course, students should have intermediate knowledge of the following topics from MS-700: Managing Microsoft Teams: Plan and configure a Microsoft Teams environment Manage chat, teams, channels, and apps Manage calling and meetings Monitor and troubleshoot a Microsoft Teams environment

1 – Plan and configure Teams Phone

Plan for Teams Phone
Plan and optimize network performance for Teams Phone
Migrate voice services from Skype for Business Server to Teams
Configure Teams Phone
Configure auto attendants and call queues
Configure and deploy Direct Routing
Extend Teams Phone with additional services

2 – Manage Teams Phone

Configure and manage voice users
Configure, deploy, and manage Teams devices
Monitor and troubleshoot Teams Phone

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