Foundations of Business Analysis

This course is aligned to the IIBA BABOK Version 3 and covers the IIBA knowledge areas on the Entry Certificate in Business Analysis (ECBA) exam. This Foundations of Business Analysis course is a practioner based, skills training course for a beginner to intermediate audience, not an exam preparation course. The course provides students a clear understanding and total immersion into all of the facets of the business analyst role, including a thorough walkthrough of the various domain/knowledge areas that comprise the business analysis profession. Students are provided an opportunity to try their hand at several business analysis techniques for eliciting, analyzing, and modeling requirements. The business analysis work performed in strategy analysis and solution evaluation, which is most often the least familiar to business analysts, is thoroughly presented and explored. Students completing this course will be well equipped with new skills and knowledge that can be immediately applied on current and future projects.

Course Details

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Virtual

Course Overview

This course intends to provide beginner and intermediate students a total immersion into the business analyst role by exposing attendees to the various aspects of the business analysis profession and numerous techniques to allow them to improve elicitation, analysis, and documentation of requirements. This course is compliant with IIBA’s Business Analysis Body of Knowledge (BABOK® Guide) version 3 and is aligned with and upholds the practices as discussed in PMI’s Business Analysis for Practitioners: A Practice Guide.

1. Business Process Improvement (BPI) Overview

Introduction to Business Process Management (BPM)
Common challenges in business process improvement
The business case for process optimization
Key benefits of business process improvement

2. Process Measurement

Overview of process analysis and metrics
What to measure and why
Understanding data types (attribute & variable)
Data variation and collection methods

3. Process Analysis

Key concepts, steps, and challenges in process analysis
Tools and techniques for analyzing business processes

4. Process Design and Optimization

Core principles for process optimization
Time, quality, and value optimization techniques
Identifying and avoiding common design flaws

5. Process Transformation

Identifying transformation tasks
Four stages of change and how to implement them
Managing stakeholder resistance to change

6. Process Performance Management

Monitoring and maintaining process improvements
Data management for performance tracking

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