Coaching and Mentoring

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?

Course Details

Price:

Days:

Location:

Virtual

Course Overview

The Coaching And Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

1 – GETTING STARTED

Icebreaker
Housekeeping Items
The Parking Lot
Workshop Objectives

2 – DEFINING SUCCESS

What is a Team?
An Overview of Tuckman and Jensen’s Four-Phase Model

3 – TYPES OF TEAMS

The Traditional Team
Self-Directed Teams
E-Teams

4 – THE FIRST STAGE OF TEAM DEVELOPMENT-FORMING

Hallmarks of This Stage
What To Do As A Leader
What To Do As A Follower

5 – THE SECOND STAGE OF TEAM DEVELOPMENT-STORMING

The Hallmarks of This Stage
What To Do As A Leader
What To Do As A Follower

6 – THE THIRD STAGE OF TEAM DEVELOPMENT-NORMING

The Hallmarks of This Stage
What To Do As A Leader
What To Do As A Follower

7 – THE FOURTH STAGE OF TEAM DEVELOPMENT-PERFORMING

Hallmarks of This Stage
What To Do As A Leader
What To Do As A Follower

8 – TEAM BUILDING ACTIVITIES

The Benefits and Disadvantages
Team-Building Activities That Won’t Make People Cringe
Choosing a Location for Team-Building

9 – MAKING THE MOST OF TEAM MEETINGS

Setting the Time and Place
Trying the 50-Minute Meeting
Using Celebrations of All Sizes

10 – SOLVING PROBLEMS AS A TEAM

The Six Thinking Hats
Encouraging Brainstorming
Building Consensus

11 – ENCOURAGING TEAMWORK

Some Things to Do
Some Things to Avoid
Some Things to Consider

12 – WRAPPING UP

Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans

Class Dates & Times

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