VMware Carbon Black Cloud:Advanced Operations and Troubleshooting – OnDemand

This course provides you with the advanced knowledge, skills, and tools to achieve competency in performing advanced operations and troubleshooting of VMware Carbon Black Cloud. This course will go into integrating VMware Carbon Black Cloud with other third-party components and utilizing the API and the SDK to automate operations within the product and your security stack. This course will also enable you to troubleshoot common problems during sensor installation, operations, and within the VMware Carbon Black Cloud console with hands-on lab problems.

* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

By the end of the course, you should be able to meet the following objectives:
Describe and determine use cases for integrating with VMware Carbon Black Cloud
Configure, automate, and troubleshoot the VMware Carbon Black Cloud Syslog Integration
Use VMware Carbon Black Cloud APIs to pull data with Postman
Install and use the VMware Carbon Black Cloud Python SDK
Automate operations using the VMware Carbon Black Cloud SDK and APIs
Identify and troubleshoot VMware Carbon Black Cloud sensor installations
Gather troubleshooting data within the browser to remediate or escalate problems
Identify and resolve sensor usage, networking, and performance problems with the VMware Carbon Black Cloud sensor

COURSE INTRODUCTION

Introductions and course logistics

Course objectives


VMWARE CARBON BLACK CLOUD INTEGRATIONS

Describe the integration capabilities with VMware Carbon Black Cloud

Determine integration use cases for VMware Carbon Black Cloud

Identify required components for integrating VMware Carbon Black Cloud

Differentiate VMware Carbon Black Cloud integration vendors


VMWARE CARBON BLACK CLOUD SYSLOG INTEGRATION

Describe the function of the Syslog Connector

Generate API and SIEM keys from the Cloud console

Validate a successful Syslog integration

Describe how to automate the Syslog Connector

Troubleshoot problems with the Syslog integration


USING POSTMAN

Explain the concept and purpose of an API

Interpret common REST API Status codes

Recognize the difference between platform and product APIs

Using the Postman Client to initiate API calls

Create a custom access level and respective API key

Create a valid API request


USING THE VMWARE CARBON BLACK CLOUD PYTHON SDK

Install the VMware Carbon Black Cloud Python SDK

Describe the different authentication methods

Evaluate the best authentication method for a given task


AUTOMATING OPERATIONS

Automate basic Incident Response tasks using the VMware Carbon Black Cloud SDK and API

Automate basic watchlist interactions using the VMware carbon Black Cloud SDK and API


SENSOR INSTALLATION TROUBLESHOOTING

Describe sensor install log collection process

Identify sensor install log parameters

Create a detailed sensor install log

Locate sensor install logs on an endpoint

Interpret sensor install success from an install log

Determine likely cause for install failure using sensor logs

Propose resolution steps for a given sensor install failure


VMWARE CARBON BLACK CLOUD CONSOLE TROUBLESHOOTING

Identify sensor bypass status reasons

Simplify console data exports using search

Describe differences in Audit Log detail levels

Locate built-in browser tools

Gather console diagnostics logs from a browser

Review console diagnostics logs


SENSOR OPERATIONS TROUBLESHOOTING

Identify available types of diagnostic logs

Gather appropriate diagnostic logs for a given issue

Identify steps for resolving software interoperability problems

Identify steps for resolving resource problems

Identify steps for resolving network problems

Audience

Experienced security administrators and security analysts who are already familiar with VMware Carbon Black Cloud.

Language

English

Prerequisites

Before taking this course, you should have completed the VMware Carbon Black Cloud: Plan and Deploy course.
You should also have the following understanding or knowledge:

Good understanding of managing and working with various Linux and Windows operating systems

Knowledge and working experience of security operations

$2,475

Events

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Creating Accessible PDF Forms

The use of PDF forms is popular within industry today. This course will not teach students how to make a PDF form, but rather how to make a PDF form that is accessible for everyone.

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