The Essentials of Webex Calling (CLWXCALL) v1.0

– • Introduce the components that make up the Webex solution, including Webex Meetings, Webex Messaging, and Webex Calling.
– • Introduce the components that make up Webex Calling Control Hub, including analytics, troubleshooting, and reporting.
– • Introduce the Management feature of Webex Control Hub, including how to set it up for a business.
– • Introduce the Services section of the Webex Control Hub, including the Webex Services, Cloud-Connected Unified Communications Services, and Hybrid Services.
– • Identify the methods available to add users to the Webex Control Hub.
– • Explain Cisco IP Phone software registration with Webex Control Hub, eligible devices, and provisioning methods.
– • Explain how an administrator can configure calling features from the Webex Control Hub that will affect the organization.
– • Understand how users or administrators can configure calling features either from the Webex Control Hub or from their personal user portal.
– • Introduce the three different methods available to bring PSTN calling capabilities into the Webex calling solution.
– • Identify the different types of Cisco routers, as well as third-party routers, that can support the local gateway in a premises-based PSTN deployment.
– • Describe different deployment scenarios using the local gateway in a premises-based PSTN Webex Calling solution.
– • Understand how the high-availability solution within Cisco routers can be used in a Webex Calling deployment to offer failover for the local gateway and the Cisco Unified Border Element.
– • Configure the Webex Control Hub to support Webex Calling in a premises-based PSTN deployment.
– • Configure Cisco Unified Border Element and local gateway settings on a Cisco router to support Webex Calling using a premises-based PSTN deployment.
– • Describe different methods that can be used to troubleshoot setup issues and media issues when configuring Webex Calling using the premises-based PSTN deployment.