Student? Switch to our Career Center Site →
Contact Us

Ten Soft Skills You Need

Having the technical skills and knowledge is only one part of being the best you can potentially be in the workplace. In addition to hard skills, we must constantly develop the soft skills that allow us to work the most effectively with others. So, what are some of the most important soft skills? This course has been approved for 7 PDUs | 7 CDUs
Select Class Date
Course Details

Price:

$495.00

Days:

1

Location:

Virtual

Course Overview

Having the technical skills and knowledge is only one part of being the best you can potentially be in the workplace. In addition to hard skills, we must constantly develop the soft skills that allow us to work the most effectively with others. So, what are some of the most important soft skills? This course has been approved for 7 PDUs | 7 CDUs
  • Scroll right to view Objectives, Prerequisites, and Agenda

Learn the most essential soft skills in today’s evolving workforce Develop effective communication and empathy in our daily practice Understand how self-confidence and flexibility make a big difference in credibility

GETTING STARTED

  • Housekeeping Items
  • Pre-Assignment Review
  • Workshop Objectives
  • The Parking Lot
  • Action Plan

WHAT ARE SOFT SKILLS?

  • Definition of Soft Skills
  • Empathy and the Emotional Intelligence Quotient
  • Professionalism
  • Learned vs. Inborn Traits

SOFT SKILL 1: COMMUNICATION

  • Ways We Communicate
  • Improving Non-Verbal Communication
  • Listening
  • Openness and Honesty

SOFT SKILL 2: TEAMWORK

  • Identifying Capabilities
  • Get Into Your Role
  • Learn the Whole Process
  • The Power of Flow

SOFT SKILL 3: PROBLEM SOLVING

  • Define the Problem
  • Generate Alternative Solutions
  • Evaluate the Plans
  • Implementation and Re-evaluation

SOFT SKILL 4: TIME MANAGEMENT

  • The Art of Scheduling
  • Prioritizing
  • Managing Distractions
  • The Multitasking Myth

SOFT SKILL 5 AND 6: ATTITUDE AND WORK ETHIC

  • What Are You Working For?
  • Caring for Others vs. Self
  • Building Trust
  • Work Is Its Own Reward

SOFT SKILL 7: ADAPTABILITY/FLEXIBILITY

  • Getting over the Good Old Days Syndrome
  • Changing to Manage Process
  • Changing to Manage People
  • Showing You’re Worth Your Weight in Adaptability

SOFT SKILL 8: SELF-CONFIDENCE

  • Confident Traits
  • Self-Questionnaire
  • Surefire Confidence Building Tactics
  • Build Up Others

SOFT SKILL 9: ABILITY TO LEARN FROM CRITICISM

  • Wow, You Mean I’m Not Perfect?
  • Listen With An Open Mind
  • Analyze and Learn
  • Clear the Air and Don’t Hold Any Grudges

SOFT SKILL 10: NETWORKING

  • Redefining Need
  • Identifying Others’ Interests
  • Reaching Out
  • When to Back Off

WRAPPING UP

  • Words From The Wise
  • Review Of The Parking Lot
  • Lessons Learned
  • Recommended Reading
  • Completion Of Action Plans And Evaluations
Select Class Date
Class Dates & Times
Filters Sort results
Reset Apply
06/18/2025
Virtual
09:00:00 to 17:00:00 EST
Enroll Now
$495.00
12/17/2025
Virtual
09:00:00 to 17:00:00 EST
Enroll Now
$495.00
— Questions?

Information Request

— Empower Change

Invest in Skills & Equality

Support Diversity, Equity, and Inclusion with Every Purchase.

Great Horizons is a North Carolina Certified HUB Vendor and WOSB. By becoming a patron of our organization, you are not only supporting a historically underutilized business, but a woman-owned small business as well. 

— EMPOWER YOUR WORKFORCE

Take The Next Step

Give your organization the skills edge it needs. Our corporate training experts will work with you to design, deliver, and support a customized IT program that drives real business results.

Book A Consultation
Speak With An Advisor
Request More Information

4000 Centregreen Way

Suite #140

Cary, NC 27513

© 2025 Great Horizons Learning