Ten Soft Skills You Need

Having the technical skills and knowledge is only one part of being the best you can potentially be in the workplace. In addition to hard skills, we must constantly develop the soft skills that allow us to work the most effectively with others. So, what are some of the most important soft skills? This course has been approved for 7 PDUs | 7 CDUs
Course Details

Price:

$495.00

Days:

1

Location:

Virtual

Course Overview

Having the technical skills and knowledge is only one part of being the best you can potentially be in the workplace. In addition to hard skills, we must constantly develop the soft skills that allow us to work the most effectively with others. So, what are some of the most important soft skills? This course has been approved for 7 PDUs | 7 CDUs

Learn the most essential soft skills in today’s evolving workforce Develop effective communication and empathy in our daily practice Understand how self-confidence and flexibility make a big difference in credibility

1 – GETTING STARTED

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

2 – COMPONENTS OF CRITICAL THINKING

  • Applying Reason
  • Open Mindedness
  • Analysis
  • Logic
  • Case Study

3 – NON-LINEAR THINKING

  • Step Out of Your Comfort Zone
  • Don’t Jump to Conclusions
  • Expect and Initiate Change
  • Being Ready to Adapt
  • Case Study

4 – LOGICAL THINKING

  • Ask the Right Questions
  • Organize the Data
  • Evaluate the Information
  • Draw Conclusions
  • Case Study

5 – CRITICAL THINKERS (I)

  • Active Listening
  • Be Curious
  • Be Disciplined
  • Be Humble
  • Case Study

6 – CRITICAL THINKERS (II)

  • Seeing the Big Picture
  • Objectivity
  • Using Your Emotions
  • Being Self-Aware
  • Case Study

7 – EVALUATE INFORMATION

  • Making Assumptions
  • Watch out for Bias
  • Ask Clarifying Questions
  • SWOT Analysis
  • Case Study

8 – BENEFITS OF CRITICAL THINKING

  • Being More Persuasive
  • Better Communication
  • Better Problem Solving
  • Increased Emotional Intelligence
  • Case Study

9 – CHANGING YOUR PERSPECTIVE

  • Limitations of Your Point of View
  • Considering Others Viewpoint
  • Influences on Bias
  • When New Information Arrives
  • Case Study

10 – PROBLEM SOLVING

  • Identify Inconsistencies
  • Trust Your Instincts
  • Asking Why?
  • Evaluate the Solution(s)
  • Case Study

11 – PUTTING IT ALL TOGETHER

  • Retaining Your New Skills
  • Reflect and Learn From Mistakes
  • Always Ask Questions
  • Practicing Critical Thinking
  • Case Study

12 – WRAPPING UP

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
Class Dates & Times
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12/17/2025
Virtual
09:00:00 to 17:00:00 EST
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$495.00
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