Project Scope and Schedule Management

1 – Project Communications and Stakeholder Mgt. Overview

• Project Communications Management Overview
• Communication Dimensions
• Communication Skills
• Project Communication Management Processes
• Project Stakeholder Management Overview
• Project Stakeholder Management Processes
• Interpersonal Communications
• Take a Communications Strengths Inventory
• Communication Styles
• Case Study Selection

2 – Initiating Processes

• Identify Stakeholders Overview
• Stakeholder Analysis
• Stakeholder Classification Models
• Salience Model
• Stakeholder Register
• Create a Stakeholder Register

3 – Planning Processes

• Plan Communications Management Overview
• Communications Management Plan
• Common Project Management Communication Documents
• Communication Tools
• Create a Communications Management Plan
• Virtual Team Communications
• Virtual Teams Technologies
• Virtual Teams Best Practices
• Plan Stakeholder Engagement
• Analytical Techniques
• Stakeholder Engagement Plan Sample Content
• Create a Stakeholder Engagement Plan

4 – Executing Processes

• Manage Communications
• Manage Communications Overview
• Communication Methods
• Communication Model
• Communication and Active Listening
• Negotiations
• Three Crucial Elements of Negotiations
• Win-Win Negotiating
• Win-Lose Negotiating
• Conduct a Win-Win Negotiation
• Communicating Bad News
• Body Language
• Business Attire
• Improving Your Body Language
• Verbal Communication
• Public Speaking
• Audience Involvement
• Listening Skills
• Project Meetings
• Written Communications
• Powerful Writing
• Email Guidelines
• Presentation Design Best Practices
• Create a Presentation
• Manage Stakeholder Engagement
• Manage Stakeholder Engagement Overview
• Review an Issue Log

5 – Monitoring and Controlling Processes

• Monitor Communications
• Performance Reporting
• Tracking Gantt Charts
• Worksheet Information
• Milestone Charts
• Bar Chart Graphs
• Monitor Stakeholder Engagement
• Best Practices