MS-721T00: Collaboration Communications Systems Engineer

Master the skills to effectively plan, deploy, configure, manage, and troubleshoot Microsoft Teams Phone, meetings, and certified devices. Participants will learn to manage users and contacts, oversee group management, configure client connectivity, and set up administrative roles, among other essential tasks.
Course Details

Price:

$2,495.00

Days:

1

Location:

Virtual

Course Overview

Master the skills to effectively plan, deploy, configure, manage, and troubleshoot Microsoft Teams Phone, meetings, and certified devices. Participants will learn to manage users and contacts, oversee group management, configure client connectivity, and set up administrative roles, among other essential tasks.

– • Introduction to Teams meetings and calling
– • Plan for Teams Phone
– • Plan for Microsoft Teams Rooms and Surface Hub
– • Plan and optimize network performance for Teams media
– • Configure and deploy Teams Phone
– • Configure and deploy Teams Phone with Direct Routing
– • Extend Teams Phone with additional services
– • Manage meetings and events experiences
– • Guided project – Create and assign Teams policies to meet business requirements in Microsoft Teams
– • Configure and manage voice users
– • Configure auto attendants and call queues
– • Configure, deploy and manage Teams devices
– • Guided project – Prepare meeting room experiences
– • Monitor and troubleshoot Teams collaboration communications systems

• Identity and access management basics
• Microsoft 365 and Microsoft Teams
• Networking
• Telecommunications
• Audio/visual basics

• Plan for Teams Phone
• Introduction to Teams meetings and calling
• Plan for Microsoft Teams Rooms and Surface Hub
• Plan and optimize network performance for Teams media
• Configure and deploy Teams Phone with Direct Routing
• Configure and deploy Teams Phone
• Guided project – Prepare meeting room experiences
• Monitor and troubleshoot Teams collaboration communications systems
• Configure, deploy and manage Teams devices
• Configure auto attendants and call queues
• Guided project – Create and assign Teams policies to meet business requirements in Microsoft Teams
• Configure and manage voice users
• Extend Teams Phone with additional services
• Manage meetings and events experiences
• Plan and design Teams collaboration communications systems
• Manage Teams collaboration communications systems

Class Dates & Times
Filters Sort results
Reset Apply
5/19/2025
Virtual
09:00:00-17:00:00 CST
Enroll Now
$2,495.00
6/16/2025
Virtual
09:00:00-17:00:00 CST
Enroll Now
$2,495.00
7/14/2025
Virtual
09:00:00-17:00:00 CST
Enroll Now
$2,495.00
8/18/2025
Virtual
09:00:00-17:00:00 CST
Enroll Now
$2,495.00
9/15/2025
Virtual
09:00:00-17:00:00 CST
Enroll Now
$2,495.00
10/20/2025
Virtual
09:00:00-17:00:00 CST
Enroll Now
$2,495.00
12/15/2025
Virtual
09:00:00-17:00:00 CST
Enroll Now
$2,495.00
— Questions?

Information Request

— Empower Change

Invest in Skills & Equality

Support Diversity, Equity, and Inclusion with Every Purchase.

Great Horizons is a North Carolina Certified HUB Vendor and WOSB. By becoming a patron of our organization, you are not only supporting a historically underutilized business, but a woman-owned small business as well.