MB-910T00: Microsoft Dynamics 365 Fundamentals (CRM)

The MB-910 course offers a comprehensive introduction to the Dynamics 365 app and its customer engagement features. It covers key areas such as marketing, sales, customer service, and field service applications. This course is designed for professionals in various roles who want to gain practical experience with Microsoft Dynamics 365.

Course Details

Price:

$675.00

Days:

Location:

Virtual

Course Overview

• Describe the capabilities and functionality of Dynamics 365 Marketing
• Describe the capabilities and functionality of Dynamics 365 Sales
• Describe the capabilities and functionality of Dynamics 365 Customer Service
• Describe the capabilities and functionality of Dynamics 365 Field Service
• Describe the core capabilities of Dynamics 365 customer engagement apps

• Learners should have a fundamental understanding of customer engagement principles
• Learners should have a fundamental understanding of business operations

• Describe the foundations of Dynamics 365 customer engagement apps
• Describe the foundations of Dynamics 365 customer engagement apps
• Describe the foundations of Dynamics 365 customer engagement apps
• Describe the foundations of Dynamics 365 customer engagement apps
• Describe shared activities and integration options in Dynamics 365 customer engagement apps
• Describe shared activities and integration options in Dynamics 365 customer engagement apps
• Describe shared activities and integration options in Dynamics 365 customer engagement apps
• Describe shared activities and integration options in Dynamics 365 customer engagement apps
• Explore Dynamics 365 Customer Insights – Journeys
• Explore Dynamics 365 Customer Insights – Journeys
• Explore Dynamics 365 Customer Insights – Journeys
• Explore Dynamics 365 Customer Insights – Journeys
• Describe Dynamics 365 Customer Insights – Data
• Describe Dynamics 365 Customer Insights – Data
• Describe Dynamics 365 Customer Insights – Data
• Describe Dynamics 365 Customer Insights – Data
• Explore Dynamics 365 Sales
• Explore Dynamics 365 Sales
• Explore Dynamics 365 Sales
• Explore Dynamics 365 Sales
• Describe Dynamics 365 Sales capabilities and related apps
• Describe Dynamics 365 Sales capabilities and related apps
• Describe Dynamics 365 Sales capabilities and related apps
• Describe Dynamics 365 Sales capabilities and related apps
• Explore Dynamics 365 Customer Service
• Explore Dynamics 365 Customer Service
• Explore Dynamics 365 Customer Service
• Explore Dynamics 365 Customer Service
• Describe Dynamics 365 Customer Service capabilities and related apps
• Describe Dynamics 365 Customer Service capabilities and related apps
• Describe Dynamics 365 Customer Service capabilities and related apps
• Describe Dynamics 365 Customer Service capabilities and related apps
• Explore Dynamics 365 Field Service
• Explore Dynamics 365 Field Service
• Explore Dynamics 365 Field Service
• Explore Dynamics 365 Field Service
• Explore Dynamics 365 Customer Service
• Explore Dynamics 365 Customer Service
• Explore Dynamics 365 Customer Service
• Explore Dynamics 365 Customer Service
• Describe Dynamics 365 Customer Service capabilities and related apps
• Describe Dynamics 365 Customer Service capabilities and related apps
• Describe Dynamics 365 Customer Service capabilities and related apps
• Describe Dynamics 365 Customer Service capabilities and related apps
• Explore Dynamics 365 Field Service
• Explore Dynamics 365 Field Service
• Explore Dynamics 365 Field Service
• Explore Dynamics 365 Field Service
• Describe Dynamics 365 Field Service scheduling capabilities and related apps
• Describe Dynamics 365 Field Service scheduling capabilities and related apps
• Describe Dynamics 365 Field Service scheduling capabilities and related apps
• Describe Dynamics 365 Field Service scheduling capabilities and related apps
• Explore Dynamics 365 Customer Insights – Journeys
• Explore Dynamics 365 Customer Insights – Journeys
• Explore Dynamics 365 Customer Insights – Journeys
• Explore Dynamics 365 Customer Insights – Journeys
• Explore Dynamics 365 Sales
• Explore Dynamics 365 Sales
• Explore Dynamics 365 Sales
• Explore Dynamics 365 Sales
• Describe Dynamics 365 Customer Insights – Data and Dynamics 365 Customer Voice
• Describe Dynamics 365 Customer Insights – Data and Dynamics 365 Customer Voice
• Describe Dynamics 365 Customer Insights – Data and Dynamics 365 Customer Voice
• Describe Dynamics 365 Customer Insights – Data and Dynamics 365 Customer Voice
• Describe Dynamics 365 Sales capabilities and related apps
• Describe Dynamics 365 Sales capabilities and related apps
• Describe Dynamics 365 Sales capabilities and related apps
• Describe Dynamics 365 Sales capabilities and related apps
• Describe the foundations of Dynamics 365 customer engagement apps
• Describe the foundations of Dynamics 365 customer engagement apps
• Describe the foundations of Dynamics 365 customer engagement apps
• Describe the foundations of Dynamics 365 customer engagement apps
• Describe shared activities and integration options in Dynamics 365 customer engagement apps
• Describe shared activities and integration options in Dynamics 365 customer engagement apps
• Describe shared activities and integration options in Dynamics 365 customer engagement apps
• Describe shared activities and integration options in Dynamics 365 customer engagement apps

Class Dates & Times


6/3/2025 Virtual 09:00:00-17:00:00 CST Enroll Now $675.00
7/1/2025 Virtual 09:00:00-17:00:00 CST Enroll Now $675.00
8/1/2025 Virtual 09:00:00-17:00:00 CST Enroll Now $675.00
9/2/2025 Virtual 09:00:00-17:00:00 CST Enroll Now $675.00
10/3/2025 Virtual 09:00:00-17:00:00 CST Enroll Now $675.00
11/3/2025 Virtual 09:00:00-17:00:00 CST Enroll Now $675.00
12/2/2025 Virtual 09:00:00-17:00:00 CST Enroll Now $675.00

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