Student? Switch to our Career Center Site →
Contact Us

Expanding Your Emotional Intelligence

The workplace can be filled with stress, pressure, excitement, and anxiety. Emotional Intelligence (EI) is how we identify and regulate our own feelings, tune into the feelings of others and understand their perspectives, and use this knowledge to guide us toward constructive interactions. Emotional Intelligence is more than your average “soft skill”. It is essential to successful teamwork, effective leadership, and overall competence. Most of all, it is a skill that takes practice and focus to master. Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how. This course has been approved for 14 PDUs | 14 CDUs
Select Class Date
Course Details

Price:

$1,195.00

Days:

2

Location:

Course Overview

The workplace can be filled with stress, pressure, excitement, and anxiety. Emotional Intelligence (EI) is how we identify and regulate our own feelings, tune into the feelings of others and understand their perspectives, and use this knowledge to guide us toward constructive interactions. Emotional Intelligence is more than your average “soft skill”. It is essential to successful teamwork, effective leadership, and overall competence. Most of all, it is a skill that takes practice and focus to master. Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how. This course has been approved for 14 PDUs | 14 CDUs
  • Scroll right to view Objectives, Prerequisites, and Agenda

Analyze the components of Emotional Intelligence Explain the principles of self-awareness Implement Emotional Intelligence for better communications and first impressions Demonstrate how to balance positive and negative emotions Use principles of mental resilience to navigate difficult relationships and situations

The History of Emotional Intelligence <

  • Redefining intelligence
  • Introducing EI
  • The benefits of EI competence
  • EI first steps
  • 5 components of EI

Learning the Elements of Emotional Intelligence

  • Can you learn EI?
  • Understanding EI appraisals
  • Emotional Intelligence 2.0
  • Personal and social proficiencies
  • Emotional honesty

The Value of Self-Awareness

  • Defining the “self”
  • The Physical Self
  • The Emotional Self
  • The Mental Self
  • The Spiritual Self

Enhancing Your Communication with Emotional Intelligence

  • Emotions and how we perceive the world
  • The powerful first impression
  • Focused listening
  • Building rapport and emotional empathy

Using Positive and Negative Emotions

  • Building personal wellness
  • The gratitude mindset
  • The power of negative emotions
  • The lessons of regret
  • Cultivating enthusiasm, confidence and efficacy

Creating Balance and Authenticity with Others

  • Giving in without giving up
  • Building mental resilience
  • Difficult people, difficult situations
  • Disagreeing constructively

Authentic leadership

Select Class Date
Class Dates & Times
Filters Sort results
Reset Apply
06/18/2026 - 06/19/2026
Virtual
09:00:00 to 17:00:00 CST
Enroll Now
$1,195.00
09/10/2026 - 09/11/2026
Virtual
09:00:00 to 17:00:00 CST
Enroll Now
$1,195.00
12/10/2026 - 12/11/2026
Virtual
09:00:00 to 17:00:00 CST
Enroll Now
$1,195.00
— Questions?

Information Request

— Empower Change

Invest in Skills & Equality

Support Diversity, Equity, and Inclusion with Every Purchase.

Great Horizons is a North Carolina Certified HUB Vendor and WOSB. By becoming a patron of our organization, you are not only supporting a historically underutilized business, but a woman-owned small business as well.