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Developing Interpersonal Skills

The ability to work effectively with others is the hallmark of great team members and leaders. Without the ability to understand how your words and actions may be interpreted, you run the risk of sabotaging your team’s and organization’s goals, as well as your own professional development. As easy as it sounds, interacting with others in positive ways that promote great collaboration is not easy for many. A less stressful and more constructive and enjoyable approach to interpersonal interactions can be learned and will benefit everyone. This workshop will prepare you for the interpersonal situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients. This course has been approved for 7 PDUs | 7 CDUs
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Course Details

Price:

$795.00

Days:

1

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Course Overview

The ability to work effectively with others is the hallmark of great team members and leaders. Without the ability to understand how your words and actions may be interpreted, you run the risk of sabotaging your team’s and organization’s goals, as well as your own professional development. As easy as it sounds, interacting with others in positive ways that promote great collaboration is not easy for many. A less stressful and more constructive and enjoyable approach to interpersonal interactions can be learned and will benefit everyone. This workshop will prepare you for the interpersonal situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients. This course has been approved for 7 PDUs | 7 CDUs
  • Scroll right to view Objectives, Prerequisites, and Agenda

Understand the importance of interpersonal skills and what contributes to one’s ability Practice five essential competencies for successfully interacting with others Utilize multiple aspects of communicating to make interpersonal connections Recognize different levels of conversation depth and how to navigate them Challenge habits and reframe situations to build confidence for easier interpersonal interactions

1. The Importance of Interpersonal Skills

  • Interpersonal skills assessment
  • Consider the whole person
  • IQ, EQ, and Personality

2. Interpersonal Competencies

  • Five essential competencies
  • Effective listening
  • Asking questions
  • Practicing empathy
  • Using words for clarity
  • Being composed

3. Communicating to Connect

  • Non-verbal communication
  • The Mehrabian Myth
  • Mirroring others
  • The signals you send

4. Getting Beyond Small Talk

  • Why small talk matters
  • The Conversation Ladder
  • Creating a spark

5. Building Confidence

  • Common interpersonal fears
  • Challenge your mindset
  • First impressions
  • Expanding your confidence circle
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06/10/2026
Virtual
09:00:00 to 17:00:00 CST
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$795.00
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