Price:
$2,395.00
Days:
1
Virtual
• Install, configure, and maintain computer equipment, mobile devices, and software for end users.
• Service components based on customer requirements.
• Understand networking basics and apply basic cybersecurity methods to mitigate threats.
• Properly and safely diagnose, resolve, and document common hardware and software issues.
• Apply troubleshooting skills and provide customer support using appropriate communication skills.
• Understand the basics of scripting, cloud technologies, virtualization, and multi-OS deployments in corporate environments.
• 12 months of hands-on experience in a help desk support technician role
• 12 months of hands-on experience in a desktop support technician role
• Networking
• Networking
• Mobile Devices
• Mobile Devices
• Hardware and Network Troubleshooting
• Hardware and Network Troubleshooting
• Virtualization and Cloud Computing
• Virtualization and Cloud Computing
• Hardware
• Hardware
Support Diversity, Equity, and Inclusion with Every Purchase.
Great Horizons is a North Carolina Certified HUB Vendor and WOSB. By becoming a patron of our organization, you are not only supporting a historically underutilized business, but a woman-owned small business as well.
Give your organization the skills edge it needs. Our corporate training experts will work with you to design, deliver, and support a customized IT program that drives real business results.