Business Process Improvement

Improving business processes can deliver immediate results, including higher quality, reduced waste, increased efficiency, and enhanced productivity. This course provides the skills needed to analyze, improve, and manage business processes. It is part of the Business Process Management (BPM) certificate program and is designed for professionals looking to enhance operational performance.

Course Details

Price:

$1,195.00

Days:

Location:

Virtual

Course Overview

This course explores an industry-standard Business Process Management (BPM) framework and examines how Business Process Improvement (BPI) fits within it. Participants will learn techniques for analyzing the root causes of process inefficiencies and identifying key metrics to evaluate business performance. The course also covers three fundamental principles for optimizing process design, ensuring greater efficiency and effectiveness. Additionally, learners will establish essential metrics for ongoing monitoring and reporting, enabling continuous process improvement and long-term success.

Experience in modeling business processes strongly encouraged. The course Business Process Modeling satisfies this prerequisite.

Exploring the Report Builder Environment

Introduction to the interface
Working with existing reports
Lab: Navigating Report Builder

Adding Data to Table Reports

Creating data sources and datasets
Using the Tablix data region
Lab: Building table reports

Formatting Data and Using Expressions

Report formatting basics
Sorting, filtering, and adding fields
Writing basic and complex expressions
Lab: Formatting reports and expressions

Grouping Report Data

Grouping data manually and with expressions
Creating subgroups and aggregates
Lab: Reports with grouping and totals

Matrix Reports

Creating matrix layouts
Adding and modifying column groups
Lab: Designing matrix reports

Charts

Creating chart wizard reports
Adding charts to existing layouts
Customizing chart types and properties
Lab: Creating and enhancing chart reports

Printing and Exporting Reports

Print options and setup
Exporting to PDF, Excel, Word, and other formats
Lab: Outputting and sharing reports

Class Dates & Times


02/09/2026 - 02/10/2026 Virtual 09:00:00 to 17:00:00 CST Enroll Now $1,195.00
06/15/2026 - 06/16/2026 Virtual 09:00:00 to 17:00:00 CST Enroll Now $1,195.00
09/28/2026 - 09/29/2026 Virtual 09:00:00 to 17:00:00 CST Enroll Now $1,195.00
12/07/2026 - 12/08/2026 Virtual 09:00:00 to 17:00:00 CST Enroll Now $1,195.00
12/08/2025 - 12/09/2025 Virtual 09:00:00 to 17:00:00 CST Enroll Now $1,195.00

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