Price:
$995.00
Days:
1
Virtual
• Enhance Sales Efficiency and Productivity
• Improve Sales Performance and Effectiveness
• Enhance Customer Engagement and Satisfaction
• Optimize Sales Operations and Decision-Making
• Drive Revenue Growth and Competitive Advantage
• Proven experience in customer success or a related field
• Strong communication and interpersonal skills
• Ability to analyze customer data and metrics
• Proficiency in CRM software and tools
• Excellent problem-solving skills
• Ability to work collaboratively with cross-functional teams
• Strong organizational and time management skills
• Customer-focused mindset with a passion for helping others
– Introduction to Artificial Intelligence (AI) in Sales
• Fundamentals of AI
• Historical Journey and Evolution of AI in Sales
• AI Tools & Technologies Transforming Sales
• Benefits and Challenges in Adoption of AI in Sales
• Real-world Examples and Applications of AI in Sales
• Future of AI in Sales
– Understanding Data in Sales
• Categories of Sales Data
• Techniques for Effective Data Collection
• Basics of Data Analysis and Interpretation
• Data Management Methods
• Data Protection Principles
• Data Integration in CRM Systems
• Overview of Analytical Tools
• Ethical Use of Sales Data
• Case Studies: Real-World Data Applications
– AI Technologies for Sales
• Introduction to Machine Learning in Sales
• Predictive Analytics: Forecasting Sales Trends
• NLP: Enhancing Customer Interactions
• Chatbots: Automating Customer Service
• Segmentation: Tailoring Customer Experiences
• Personalization: Customizing Sales Approaches
• Recommendation Engines: Driving Product Suggestions
• Sales Automation: Streamlining Sales Processes
• Performance Analysis: Measuring Sales Effectiveness
– Implementation of AI in CRM Systems
• Foundation of CRM Systems
• AI Integration into CRM Systems
• Lead Scoring
• Customer Insights
• Sales Automation
• Personalized Communication
• Chatbots in CRM
• Gaining Actionable Insights from Data
• Case Studies
– Sales Forecasting with AI
• Introduction to Sales Forecasting
• Overview of Predictive Models in Forecasting
• Data Preparation for Analysis
• Identifying Sales Patterns and Trends
• Enhancing Forecast Reliability
• Key Forecasting AI Tools in AI
• Utilizing Real-time Data for Forecasts
• Developing Forecasts for Different Outcomes
• Measuring the Success of Sales Forecasts
– Enhancing Sales Processes with AI
• Task Automation
• AI-driven Email Marketing
• Social Media with AI Analytics
• AI-powered Lead Generation
• Customer Segmentation
• Optimizing Sales Visits and Calls
• Tailoring Content with AI Insights
• Real-time Sales Activity Monitoring
• Upselling and Cross-selling with AI
– Ethical Considerations and Bias in AI
• Ethical Use of AI in Sales
• Bias Identification in AI Systems
• Bias Mitigation
• Transparency in AI Decision-Making
• Accountability for AI Actions
• Safeguarding Customer Data
• Regulatory Compliance
• Building Customer Trust through Ethical AI
• Anticipating Ethical Issues in AI Advancements
– Practical Workshop
• Scenario-Based Exercises
• Addressing Sales Challenges with AI
• Collaborative AI Implementation Plans
Support Diversity, Equity, and Inclusion with Every Purchase.
Great Horizons is a North Carolina Certified HUB Vendor and WOSB. By becoming a patron of our organization, you are not only supporting a historically underutilized business, but a woman-owned small business as well.
Give your organization the skills edge it needs. Our corporate training experts will work with you to design, deliver, and support a customized IT program that drives real business results.