Cisco Administering Advanced Cisco Contact Center Enterprise (CCEAA)

COURSE DETAILS

$2,800.00

Location: Virtual or In-Person

Course Overview

The Administering Advanced Cisco Contact Center Enterprise (CCEAA) v1.0 course teaches you how to execute advanced administration tasks associated with the Cisco Contact Center Enterprise (CCE) solution.

Additional information

Length

3.0 days (24.0 hours)

Level

Advanced

Prerequisites

To fully benefit from this course, you should have the following knowledge: Basic knowledge of networking (Windows Active Directory, SQL) and components (servers, routers, switch) is helpful but not required Working knowledge of Unified Communications Manager and voice gateways Basic understanding of Cisco Unified Contact Center Enterprise architecture and operation

Audience

This course is best for those whose job role could be Deployment engineer and Sales engineer.

Class Dates & Times