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Problem Solving Skills

Problem-Solving Skills (Second Edition) focuses on eliminating corporate problems. Approaches to problem solving are defined, along with traits of good problem solvers and the company cultures that influence them. The course focuses on the three phases of problem solving and breaks each phase into steps. Strategies are provided for individual problem solvers and problem-solving teams. Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.
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Course Overview

Problem-Solving Skills (Second Edition) focuses on eliminating corporate problems. Approaches to problem solving are defined, along with traits of good problem solvers and the company cultures that influence them. The course focuses on the three phases of problem solving and breaks each phase into steps. Strategies are provided for individual problem solvers and problem-solving teams. Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.
  • Scroll right to view Objectives, Prerequisites, and Agenda

Identify problem-solving principles and barriers. Describe the impact of corporate culture on problem solving. Analyze a problem to approach it effectively. Generate potential solutions using creative and logical processes. Carry out and evaluate your solution. Build problem-solving teams through effective leadership.

To ensure your success, we recommend you have some level of work experience in any of a variety of organizational settings. You should also have general end-user computer and Internet skills.

1. Problem-Solving Basics

  • Identify Problem-Solving Opportunities Determine a Problem-Solving Approach

2. Corporate Problem Solving

  • Develop Traits of Problem Solvers Utilize Problem-Solving Cultures Overview of the Problem-Solving Process

3. Identifying and Analyzing Problems

  • Identify the Problem Analyze the Problem

4. Committing to a Solution

  • Generate Solution Options Choose the Best Solution

5. Solving the Problem Sell Your Solution Implement the Chosen Solution Evaluate the Implemented Solution

6. Problem-Solving Teams

  • Build Positive Group Dynamics Lead a Problem-Solving Team
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