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Business Process Management Foundations

To maintain competitiveness in local and international markets, it is increasingly essential to formally manage your business processes. This course explores the need for a business process focus, the essential steps for process management, and the critical success factors for making the effort successful. It provides a practical framework for understanding processes, the use and development of metrics to manage processes, and describes the roles needed to implement a business process management approach. This course has been approved for 7 PDUs | 7 CDUs
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Course Details

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$795.00

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1

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Course Overview

To maintain competitiveness in local and international markets, it is increasingly essential to formally manage your business processes. This course explores the need for a business process focus, the essential steps for process management, and the critical success factors for making the effort successful. It provides a practical framework for understanding processes, the use and development of metrics to manage processes, and describes the roles needed to implement a business process management approach. This course has been approved for 7 PDUs | 7 CDUs
  • Scroll right to view Objectives, Prerequisites, and Agenda

Learn an industry-standard BPM approach Identify various models and modeling notations that can be used to help you analyze the process. Understand how to apply three basic design optimization principles in designing improved processes. Determine appropriate metrics for analyzing business processes that provide sufficient insights into process effectiveness. List various process management technologies that can be used to manage business processes.

Business Process Management (BPM) Overview

  • Terms and key concepts
  • BPM life cycle & framework
  • BPM critical success factors
  • Core BPM Roles

Business Process Modeling

  • Process modeling overview
  • Benefits of modeling
  • Common models

Business Process Analysis

  • Analysis steps
  • Tools & techniques to analyze processes
  • Value-added vs waste in process
  • Metrics and measures to analyze processes

Business Process Design

  • Introduction to process design principles
  • Process design principles
  • Business process improvement

Business Process Transformation Mgmt.

  • Process transformation
  • Models and stages of change
  • Overcoming resistance
  • Transformation tips

Business Process Performance Mgmt.

  • Case for monitoring processes
  • Business intelligence
  • BPM control plans
  • Metrics vs. measures
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07/14/2026
Virtual
09:00:00 to 17:00:00 CST
Enroll Now
$795.00
11/10/2026
Virtual
09:00:00 to 17:00:00 CST
Enroll Now
$795.00
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