Outlook – Part 1

In this course, you will use Outlook to send, receive, and manage email messages, manage your contact information, schedule appointments and meetings, create tasks and notes for yourself, and customize the Outlook interface to suit your working style. This course covers the Microsoft Office Specialist Program exam objectives to help you prepare for the Outlook Associate (Office 365 and Office 2019): Exam MO-400 certification exam.
Course Details

Price:

$295.00

Days:

1

Location:

Virtual

Course Overview

In this course, you will use Outlook to send, receive, and manage email messages, manage your contact information, schedule appointments and meetings, create tasks and notes for yourself, and customize the Outlook interface to suit your working style. This course covers the Microsoft Office Specialist Program exam objectives to help you prepare for the Outlook Associate (Office 365 and Office 2019): Exam MO-400 certification exam.

In this course, you will use Outlook to compose and handle your email communications and also manage your calendar, contacts, and tasks. You will: Navigate Outlook to read and respond to email. Use the Address Book and format and spell check new messages. Attach files and insert illustrations to messages. Customize read and response options. Use flags, categories, and folders to organize messages. Create and work with Contacts. Create appointments and schedule meetings in Calendar. Create and work with Tasks and Notes.

Basic computer literacy Basic PC operating system navigation skills Basic Internet usage skills Basic IP address knowledge

1 – MODIFYING MESSAGE PROPERTIES AND CUSTOMIZING OUTLOOK

  • Topic A: Insert Hyperlinks and Symbols
  • Topic B: Modify Message Properties
  • Topic C: Add Email Accounts to Outlook
  • Topic D: Customize Outlook Options

2 – ORGANIZING, SEARCHING, AND MANAGING MESSAGES

  • Topic A: Group and Sort Messages
  • Topic B: Filter and Manage Messages
  • Topic C: Search Outlook Items

3 – MANAGING YOUR MAILBOX

  • Topic A: Manage Junk Email Options
  • Topic B: Manage Your Mailbox Size

4 – AUTOMATING MESSAGE MANAGEMENT

  • Topic A: Use Automatic Replies
  • Topic B: Use Rules to Organize Messages
  • Topic C: Create and Use Quick Steps

5 – WORKING WITH CALENDAR SETTINGS

  • Topic A: Set Advanced Calendar Options
  • Topic B: Create and Manage Additional Calendars
  • Topic C: Manage Meeting Responses

6 – MANAGING CONTACTS

  • Topic A: Import and Export Contacts
  • Topic B: Use Electronic Business Cards
  • Topic C: Forward Contacts

7 – SHARING OUTLOOK ITEMS

  • Topic A: Assign and Manage Tasks
  • Topic B: Share Your Calendar
  • Topic C: Share Your Contacts

8 – MANAGING OUTLOOK DATA FILES

  • Topic A: Use Archiving to Manage Mailbox Size
  • Topic B: Work with Outlook Data Files
Class Dates & Times
Filters Sort results
Reset Apply
01/14/2026
Virtual
09:00:00 to 17:00:00 EST
Enroll Now
$295.00
03/17/2026
Virtual
09:00:00 to 17:00:00 EST
Enroll Now
$295.00
05/08/2026
Virtual
09:00:00 to 17:00:00 EST
Enroll Now
$295.00
07/06/2026
Virtual
09:00:00 to 17:00:00 EST
Enroll Now
$295.00
11/07/2025
Virtual
09:00:00 to 17:00:00 EST
Enroll Now
$295.00
12/08/2025
Virtual
09:00:00 to 17:00:00 EST
Enroll Now
$295.00
— Questions?

Information Request

— Empower Change

Invest in Skills & Equality

Support Diversity, Equity, and Inclusion with Every Purchase.

Great Horizons is a North Carolina Certified HUB Vendor and WOSB. By becoming a patron of our organization, you are not only supporting a historically underutilized business, but a woman-owned small business as well.