MB-240T00: Microsoft Dynamics 365 Field Service

Take control of mobile workforce management with the MB-240 training course. This program equips professionals to implement Dynamics 365 Field Service solutions effectively. Participants will learn to configure the service, define workforce requirements, and focus on pricing strategies, among other essential skills.
Course Details

Price:

$2,495.00

Days:

1

Location:

Virtual

Course Overview

Take control of mobile workforce management with the MB-240 training course. This program equips professionals to implement Dynamics 365 Field Service solutions effectively. Participants will learn to configure the service, define workforce requirements, and focus on pricing strategies, among other essential skills.

• Identify the key components involved in Field Service Implementations.
• Define the products and services that will be delivered to customers.
• Determine which pricing options to use in specific scenarios.
• Determine which resources are required.

No specific prerequisites are required for this course. Basic computer literacy and familiarity with fundamental concepts in the subject area are recommended for the best learning experience.

• Configure Microsoft Dynamics 365 Field Service
• Configure bookable resources in Dynamics 365 Field Service
• Schedule crews, facilities, and resource pooling in Dynamics 365 Field Service
• Work order management in Dynamics 365 Field Service
• Incident types in Dynamics 365 Field Service
• Inspections in Dynamics 365 Field Service
• Manage scheduling options in Dynamics 365 for Field Service
• Customize the schedule board in Dynamics 365 Field Service
• Deploying Resource Scheduling Optimization
• Get started with the Dynamics 365 Field Service Mobile application
• Customize and configure the Dynamics 365 Field Service Mobile application
• Integrate Dynamics 365 Remote Assist with Dynamics 365 Field Service
• Customer assets in Dynamics 365 Field Service
• Set up Field Service to create work orders from IoT data
• Create custom apps for Dynamics 365 Field Service
• Gather customer feedback with Dynamics 365 Customer Voice
• Work order management, agreements, inventory, and purchasing in Dynamics 365 Field Service

Class Dates & Times
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7/15/2025
Virtual
09:00:00-17:00:00 CST
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$2,495.00
9/16/2025
Virtual
09:00:00-17:00:00 CST
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$2,495.00
11/18/2025
Virtual
09:00:00-17:00:00 CST
Enroll Now
$2,495.00
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